I tried paying with my credit card, but it is declined

We are making use of Netcash. It is possible that you may have some of the following issues:

• You are an international applicant (i.e. outside of South Africa) - please make use of the EFT option.
• You maxed out your payment limit
• Your card is in arrears
• Your card went over its expiry date
• There is a notice (fraud, theft, etc.) on the card
• The credit card account has been suspended

There is also a possibility that the system may be off-line due to system problems at Netcash or your bank. For inquiries, you can call your own bank's helpline.

Alternatively, we suggest that you rather do an EFT payment, a payment at a bank branch or pay directly at a retail outlet such as Shoprite, Checkers, House and Home or the Post Office. The details can be found on the Netcash payment portal. (Just remember to reference your correct P-Number on Netcash when doing the payment for EFT/ Bank branch/ ATM Payments).

For more information regarding P-Numbers numbers, consult this article:

https://nomesupport.zendesk.com/hc/en-us/articles/360009098953-What-is-the-reference-number- 

Alternative solution: You can make use of the VISA Checkout or Masterpass services to use your Debit Card